Privacy Policy

Who We Are

Evotech Solutions sells technology products and provides repairs, websites, systems and custom applications for homes and businesses in Grenada and the wider region. In this policy, "we", "us" and "our" mean Evotech Solutions.

Information We Collect

Information you give us. When you contact us, request a quote, book a repair, place an order or open a customer account, we may collect your name, phone number, email address, address, business name, device or product details, and the contents of your message.

Sales and account records. When you buy from us or hold a credit account, we keep a record of your purchases, quotations, invoices, payments and any balance owing, as needed to run our business and meet accounting obligations. We do not store full card numbers.

Technical information. For security and to understand how the website is used, our server may record your IP address, the pages you request, your browser type, the page that referred you, and the date and time of your visit.

How We Use Your Information

• To respond to enquiries, quotations and repair requests, and to contact you about your order or device.
• To supply products and services, issue quotations, receipts and invoices, and manage payments and accounts.
• To keep our website and systems secure and to detect misuse.
• To keep business, tax and accounting records as required by law.
• To tell you about products or services only where you have asked us to or it is clearly related to what you asked for. You can ask us to stop at any time.

We do not sell your personal information.

Sharing Your Information

We share information only where needed to run the service: with our website hosting and security providers, with payment, delivery or courier providers when they are involved in your order, with professional advisers such as accountants, and with authorities where the law requires it. These providers may only use your information to provide their service to us.

Cookies and Advertising

This website may use cookies or similar technology that are needed for it to work, such as keeping items in your quote cart. If we later add analytics or advertising tools such as a social media pixel, we will update this policy first. You can block or delete cookies in your browser settings, but parts of the site may not work as intended.

How Long We Keep Information

We keep enquiry and repair details for as long as needed to deal with your request and any follow-up. Sales, invoice and accounting records are kept for the period required by law and good business practice. Server access logs are kept only as long as needed for security and troubleshooting.

Security

We use reasonable technical and organisational measures to protect your information, including access controls on our business systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

Subject to applicable law, you may ask us to tell you what information we hold about you, to correct it, or to delete it where we no longer need it. To make a request, contact us using the details below. We may need to confirm your identity first.

Children

This website is not directed at children, and we do not knowingly collect information from them.

Links to Other Sites

Our website may link to other sites, including social media pages and messaging apps such as WhatsApp. We are not responsible for the privacy practices of those services.

Changes to This Policy

We may update this policy as our services change. The "last updated" date at the top shows when it was last revised, and the current version is always on this page.

Contact Us

Questions about this policy or your information? Email info@evotechgd.com or call +1 (473) 417-4503.